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For Media

Media Inquiries

Catherine Heath, Director of Marketing
Mountain States Medical Group
Office phone: 423-952-3175

Media Guidelines

Mountain States Medical Group is pleased to work with all media outlets to help reporters secure timely stories and distribute important information to the public. Requests for interviews with patients or team members, and all photographs on MSHA's private property, must be routed through the Communications office. In accordance with the Health Insurance Portability and Accountability Act (HIPAA), Mountain States is permitted to disclose patient conditions if media provides the patient's name. MSHA will not release information about:

  • Patients who request that no information be released
  • Patients who are determined by law enforcement officials to be in danger